If you have unanswered questions or need additional assistance, please use the contact form below or email us directly at help@purtoke.com.

Returns?  If you believe one of our products is defective, we truly apologize for any inconvenience this may be causing you.   As a first step, we ask that you go through our automated troubleshooting process.  This process will often solve most issues, as well as explain our exchange policies and when applicable, provide the process for receiving an exchange.  Please click here to get started