We sincerely apologize for any inconvenience your newly opened, leaking cartridge is causing.

If it is within 7 days of your purchase (or receipt by mail) please fill out the form below.  We will email you instructions on how to exchange your leaking cartridge for a new one.

Hi!  It seems as if you have had a lot of bad luck with our cartridges for which we completely apologize.

After using our automated return process for 3 times, we require additional requests be processed via email.

Please email us at help@purtoke.com and let us know what is happening.  We would like to figure out why you are having so many issues with our products as this is not a typical experience.